Welcome to TIXRI LOGISTICS PRIVATE LIMITED! This Shipping Policy outlines the terms and conditions regarding the shipping of products purchased from our website. By placing an order with us, you agree to these terms.
1.1. All orders are processed within 1-3 business days, excluding weekends and public holidays.
1.2. In case of high order volumes, processing may take longer. You will be notified of any delays via email.
2.1. We offer various shipping methods, including standard and express delivery options.
2.2. Shipping charges will be calculated and displayed at checkout based on your location and chosen shipping method.
2.3. Free shipping is available for orders above a specific value, as mentioned on our website.
3.1. Delivery times vary depending on your location and the selected shipping method.
3.2. Standard delivery typically takes 5-7 business days, while express delivery takes 2-4 business days.
3.3. Please note that delivery times may be affected by unforeseen circumstances, such as weather conditions or carrier delays.
4.1. We currently ship to locations within India. International shipping is not available at this time.
4.2. Certain remote areas may have limited delivery options, and additional charges may apply.
5.1. Once your order is shipped, you will receive an email with a tracking number and a link to track your shipment.
5.2. If you experience any issues with tracking, please contact our support team for assistance.
6.1. If your shipment is damaged during transit, please notify us immediately and provide photographs of the damage.
6.2. If your shipment is lost, we will work with the carrier to resolve the issue and ensure you receive your order or a refund.
7.1. For details on returns and exchanges, please refer to our Return Policy.
Address: Second Floor, 267, Plot No. H-9, Vardhman Corporate Plaza, Pitampura, Netaji Subhash Place, New Delhi-110034
E-mail: tixrilogistics@tixrilogistics.com
Thank you for choosing TIXRI LOGISTICS PRIVATE LIMITED. We strive to provide you with the best shopping and shipping experience!