Your privacy is important to us at TIXRI LOGISTICS PRIVATE LIMITED. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website and services.
At TIXRI LOGISTICS PRIVATE LIMITED ("Company," "we," "us," or "our"), we prioritize the security and privacy of our customers' data. This Data Retention and Privacy Policy outlines how we collect, store, use, and dispose of personal data in compliance with applicable regulations.
This policy applies to all customer, vendor, and employee data collected, processed, and stored through our eCommerce platform.
We collect the following types of data:
Personal Information: Name, email, phone number, address, and payment details.
Account Data: Login credentials, purchase history, and preferences.
Transaction Data: Orders, invoices, refunds, and payment details.
Marketing Data: Newsletter subscriptions, promotional engagement, and feedback.
Technical Data: IP addresses, cookies, and browsing activity.
We retain data based on business needs and regulatory requirements:
| Data Type | Retention Period |
| Customer Account Data | Active duration + 2 years post-account deletion |
Transaction Data 7 years (per tax regulations) Payment Information Retained per PCI DSS standards; not stored beyond necessary processing time Marketing Data 3 years unless unsubscribed earlier Website Analytics 2 years After the retention period, data is securely deleted or anonymized. 5. Data Storage & Security We implement industry-standard security measures, including: Encrypted data storage (SSL/TLS encryption for transmissions). Secure payment gateways compliant with PCI DSS. Access control and authentication mechanisms. Regular audits and monitoring for security vulnerabilities.
We do not sell personal data. However, we may share data with: Payment Processors: To facilitate secure transactions. Logistics Partners: For order fulfillment and delivery. Marketing Platforms: To send newsletters and promotions (only with user consent). Legal Authorities: If required by law or to prevent fraud.
We ensure the secure disposal of data through: Permanent deletion of digital records. Secure erasure of payment details after processing. Anonymization of historical records for analytical use.
Users have the right to: Access & Download Data: Request a copy of stored data. Update or Correct Data: Modify inaccurate details. Delete Account & Data: Request full deletion of personal data. Withdraw Consent: Opt-out of marketing communications. To exercise these rights, contact us at tixrilogistics@gmail.com.
We comply with relevant data protection laws, including: General Data Protection Regulation (GDPR) India Consumer Privacy Act (CCPA) Payment Card Industry Data Security Standard (PCI DSS) Other applicable eCommerce and data protection regulations
We may update this policy periodically to reflect changes in laws or business practices. Users will be notified of significant updates.
For any inquiries about this policy, please contact:
TIXRI LOGISTICS PRIVATE LIMITED
Address: Second Floor, 267, Plot No. H-9, Vardhman Corporate Plaza, Pitampura, Netaji Subhash Place, New Delhi-110034
E-mail: tixrilogistics@tixrilogistics.com
Thank you for trusting TIXRI LOGISTICS PRIVATE LIMITED. Your privacy is our priority!